Frequently asked questions

What are check-in and check-out  times?

Check-in is from 3:00 PM and check-out  by 10:00 AM. Early or late options may be available upon request.

Is parking available?

Yes. Secure off-street parking for 3 vehicles plus ample free street parking.

Are pets allowed?

No, pets are not permitted to maintain premium cleanliness standards.

How do I contact you?

All communication is managed through the platform you booked on.
This ensures we can track and respond to all messages quickly and securely.

For urgent matters, we monitor messages closely and respond as soon as possible. Please note: We do not manage guest communication by phone or personal email to ensure privacy and service consistency.

How do I book?

Click Book Now  on this website or use Airbnb, Booking.com, or VRBO. Direct booking saves third-party fees.

What if something goes wrong during our stay?

All bookings include direct guest support.

For urgent issues (e.g. lockout, major maintenance), please contact us via your original booking platform (Airbnb, Guesty Direct, Booking.com) and we will respond promptly.

Non-urgent issues (e.g. appliance questions, local tips) are also handled via the platform messaging to ensure response tracking and service consistency.

What is your cancellation policy?

Policies align with your booking platform. Direct bookings enjoy full refunds up to 5 days before check-in.

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